Successful business migration to Microsoft 365

Challenge

A global manufacturing company was being carved out from their parent company. Therefore, the new company had to set up a new IT infrastructure from the ground up. It had to be in place before transitional service agreements ended with the former parent company.

Avenga was tasked with the architecture and configuration of an infrastructure for identity and access management and with the migration of around 1.500 users from 36 different countries from HCL Notes to Microsoft 365.

For the architecture of this new collaboration infrastructure, the client expected guidance from Avenga on industry best practices. They wanted to avoid the complexity and high management overheads of the old environment.

Results

• Future-proof identity and access management architecture befitting a global manufacturing company with 1.500 employees in 36 countries
• Modern collaboration infrastructure with Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams
• All employees migrated to Microsoft 365 within the timeframe originally planned at the project start
• Organizational target content structure ready in SharePoint based on requirements of business departments
• Business disruptions were minimized during the migration, with a lower amount of Hypercare support cases than initially expected
• Positive user feedback for the migration process, quality of Hypercare support, documentation, and change communications
• Successful transition from the migration project to standard technical operations and support services at the new company