RPA services

Integrated with RPA, chatbots solve various support challenges, reduce employees’ involvement in menial tasks, and increase intra- and inter-department collaboration. Avenga excels at establishing bi-directional data flows between RPA and chatbots through APIs and other means. As a result, we empower our clients’ chatbots to launch and orchestrate business processes and handle even the most complex real-time queries at scale. Besides that, combining the two technologies allows you to achieve end-to-end automation in operations where cognitive decision-making capabilities are required. RPA and chatbots streamline business flows, making organizations more responsive and agile.

Being a reputable and experienced RPA consulting and development company, we help organizations squeeze the most value possible out of every RPA initiative. We use a data-driven approach to RPA discovery and feasibility analysis, which helps us identify and prioritize automation candidates without incurring high discovery costs. With our guidance, you’ll be able to deploy bots quicker in places where they can substantially increase your workflows’ quality, speed, and effectiveness. We’ll also help ensure no prime automation opportunities are overlooked.

Proof of value is a way to check if there’s a solid business case for using RPA within an organization. Whether a company seeks to apply bots to simple or complex workflows, our RPA consulting and development services allow them to get their PoV quickly. Firstly, we determine the scope of the transformation, then analyze and map the needed “candidate” processes. Afterward, we design the optimal target operating model. Avenga’s clients get assistance beyond simple time and cost calculations. We go as far as helping them determine how to redistribute their resources after the launch of an RPA initiative to get higher KPI.

Avenga designs, develops, and implements bots that can record and replay human interactions even with the most cumbersome, outdated platforms. We have lots of experience creating both attended and unattended RPA bots and integrating them into real-world applications. Attended bots boost firms’ employee productivity, typically by assisting them in various front-office tasks. Unattended bots can be “taught” to run parts or entire processes without even having to be triggered by humans, so our clients mostly use them to automate back-office operations at scale. Both types of RPA help organizations increase performance, reduce errors, achieve operational consistency, and free up employees for value-added tasks.

Avenga is also experienced in injecting AI capabilities into RPA solutions. Our smart bots enable clients to automate long-tail processes that span multiple systems and routines. The ML models powering these intelligent process automation systems can be designed from scratch, or we can just add the algorithms you already use into your automated workflows. The choice of how to extend your RPA capabilities depends on your specific business requirements and available resources. Apart from that, Avenga’s RPA services include the design of intuitive dashboards that provide end-to-end visibility into how the models are used and their performance.

Transform and enhance your information management with CDA. Avenga’s RPA experts are well-versed in designing bots with sophisticated OCR and AI capabilities. These intelligent bots can efficiently extract, understand, and integrate your documents, taking the bulk of laborious work from employees. Moreover, they can perform just as accurately even on unstructured text data. With Avega’s RPA services, you’ll get a suite of custom and robust RPA/CDA tools that will drastically improve your staff’s information processing efficiency and help cut operating costs.

Integrated with RPA, chatbots solve various support challenges, reduce employees’ involvement in menial tasks, and increase intra- and inter-department collaboration. Avenga excels at establishing bi-directional data flows between RPA and chatbots through APIs and other means. As a result, we empower our clients’ chatbots to launch and orchestrate business processes and handle even the most complex real-time queries at scale. Besides that, combining the two technologies allows you to achieve end-to-end automation in operations where cognitive decision-making capabilities are required. RPA and chatbots streamline business flows, making organizations more responsive and agile.