Application Specialist
We are an open minded team that is interested in building high quality products. If you know how to deliver software repetitively, better and faster we are looking for You. We offer autonomy how to enhance continuous delivery process in our project.
This is your mission
- Providing 3rd line functional and technical advice to internal end-users;
- Troubleshooting application issues;
- Resolving and escalating issues in the Service Management tool;
- Cooperating with other company support teams;
- Supporting new version releases;
- Running trainings for application Super Users;
- Writing knowledge base articles.
What you bring along
- IT background;
- Problem solving skills;
- Advanced English;
- Customer focus;
- Experience in help desk /customer service;
- Experience in using Service Management tools (Service-now/HPSM/JIRA/other);
- SQL knowledge.
Your benefits
- Private medical care;
- Individual training budget;
- Cafeteria system;
- Psychological care;
- Sports plans and sports teams;
- Life insurance;
- Possibility to change the project;
- Dedicated income protection and third-party liability insurance for IT professionals;
- Opportunity to develop competencies in Competence Centers;
- Team-building events;
- Support in day-to-day work (in project-related topics and administrative/HR matters)
Sylwia Wolniakowska
Recruitment Partner
+48 794 008 283
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